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What's New at the PSO?

PSO members: Log in to the Members Area to see the 2009 edition of the “Health Plan Quick Reference Guide” which was developed by Lifespan/Physicians PSO Payer Relations and Contracting Department.

The PSO continues our several year effort to support Electronic Health Record implementation. In response to the Stimulus package, we have enhanced our outreach to practices and our coordination with other entities in the community. Please click on the links below for further information.

EHR Letter sent to PSO members
How Can I Ensure Success of EHR?
RIQI Summary of HIT Provisions in ARRA Act
EHR Contacts List
EMR Grand Rounds: President Obama’s Stimulus Package — Now What?

PSO Education Events for May and June. Click here for details


July Updates

  • July and August PSO Education Calendar
  • “Emergency Preparedness, the Perfect Storm” Seminar on July 8th at The Miriam Hospital. Click here for seminar details.
  • Customer Service Training Series starts July 9th. Sessions include: “Telephone Etiquette,” “Dealing with Difficult People,” “Restoring Customer Confidence” and “Talking Money with Patients.” Click here for more information
  • Lifespan/Physicians PSO will be hosting the following FREE American Academy of Professional Coders (AAPC) Audio Conferences: July 22, “Medical Necessity-Do and Don’ts for the Coder: Ensuring Proper Payment,” and July 29th, “Best Practice: Coders and Billers Who Make a Difference.” The target audience for the AAPC audio conferences is coders. Physicians, clinicians and practice managers are welcome to attend. These audio conferences are held from 1pm until 2pm in Coro 3A. To earn 2 AAPC CEU's per audio conference, attend the audio conference and receive a passing grade on the short post-conference online quiz. There is no fee to attend these conferences.

June Updates

  • “Advance Directives: Do You Know what Your Patients Would Want You to Do?” Attend one of the 3 sessions being held in June. Click here for seminar details.
  • “Controlling and Managing Costs to Improve the Bottom Line” Seminar, part II of the Managing an Efficient Practice Series. Click here for more information
  • “Designing an Office-Based Medical Practice Compliance Program” presented by Larry Vernaglia, J.D., M.P.H. Get the details here
  • Join us for “A Review of the New Security and Privacy Measures Introduced in the HITECH Act” on June 23 at 3pm in the Coro Building, 3A Conference Room.
  • June coding audio conferences from American Academy of Professional Coders (AAPC). Click here for details.
  • Summer/Fall Certified Professional Coding Course starts in July. Click here for details
  • Certified Evaluation & Management Coder (CEMC) Specialty Course - register now!


About the PSO

As a physician-driven organization, the Lifespan/Physicians Professional Services Organization (PSO) understands the challenges facing you and your practice. We know that your highest priority is to provide quality health care. We also know that every day you are faced with balancing the delivery of patient care and meeting the demands of successfully managing a practice in today's complex health care environment.

In response to the changes taking place in health care, the Independent Practice Associations (IPAs) of Rhode Island Hospital, The Miriam Hospital and Newport Hospital came together with Lifespan in early 1997 to form the PSO.

Today over 800 physicians utilize a variety of PSO services in the areas of Information Services, Practice Management, and Contracting. Lifespan and its affiliates also take advantage of services in these areas. Our Mission is to provide services that maximize your ability to deliver excellent care and be successful in a constantly changing healthcare environment.